Can I still attend my session face to face?
To protect the safety of ourselves and our community, we are now delivering therapy by phone and online.
If I’m an NDIS client can I access funding for over the phone and online appointments?
Yes, you can have an online or over the phone appointment fully funded by your NDIS fund as per usual.
If I’m a Workcover client can I access funding for over the phone and online appointments?
Yes, Workcover is approving online and over the phone appointments on a case by case basis.
Can I use private health insurance for over the phone or online appointments?
Yes, please contact your private health insurance company to confirm they will fund telehealth appointments.
If my therapy is funded by Victims of Crime, will my telehealth sessions be covered?
Yes, they are covered.
Should I wait until the clinic re-opens and just have my usual face-to-face sessions then?
At this stage, there is no definite timeline of when the COVID-19 safety restrictions will be lifted. We understand that we could be waiting until around September, according to some reports. Being in isolation can be an incredibly difficult time for individuals and their families and can exacerbate mental health symptoms. Thefore, we would encourage you to continue accessing care at this time, by phone or by video counselling as you prefer.
Please call us on 03 8797 5611 if you have any further questions or email us at firstname.lastname@example.org
Director and Principal Psychologist. Online counselling available for private clients, NDIS, EAP and psychological assessments. No Medicare.
Brooklyn is also a Coach for Private Practice Owners and Allied Health Practitioners wanting to start or build their practice. Click here here for more information.
Joanne is a Youth, Child and Family therapist working with private clients and clients under Victims of Crime and NDIS funding. She provides online counselling for clients. No Medicare. Available Mon - Friday.